Information we may collect
When you submit a consultation enquiry, we may collect your name, business name, business email, telephone number, country, industry, website, operational requirements, software information, estimated budget, preferred timeline and meeting preferences.
We may also store attribution information such as referral source and UTM campaign parameters.
Why information is collected
Business enquiry information is used to review the requested workflow, assess automation feasibility, respond to the enquiry, arrange discussions and manage a potential project.
Data minimisation
Please do not submit passwords, payment-card information, authentication credentials, medical information or other highly sensitive personal data through the consultation form.
Storage
Website enquiry information may be stored in the website database and, where configured, sent through internal notification channels.
Reasonable technical controls should be maintained around production hosting, database access, credentials and backups.
Third-party services
Automation projects may integrate customer-selected services such as telephone providers, messaging platforms, AI providers, CRMs, calendars or other software. Their own privacy terms may apply.
AI-assisted processing
Some customer projects may use AI-assisted classification, generation, conversation or decision support. Appropriate human oversight should be used where the workflow, risk level or applicable law requires it.
Automated calling and recording
Customers deploying automated telephone workflows are responsible for ensuring that calling, recording, consent, notification and data processing practices comply with the laws and rules applicable to their business, industry and callers.
Analytics
Analytics integrations are intended to remain disabled unless valid configuration has been deliberately supplied.
Contact and data requests
Where applicable, requests relating to information submitted through this website can be made through the website contact route.
Policy updates
This policy may be revised as the website, deployment environment, integrations or business processes change.