Automation service

AI Receptionist

Handle inbound calls, answer approved questions, qualify callers and route or book suitable enquiries.

Operational problem

What this automation is designed to solve.

Missed calls and repetitive telephone enquiries can create lost opportunities and consume staff time.

Best suited for
  • Home-service companies
  • Clinics and appointment-based businesses
  • Property businesses
  • High-volume enquiry teams
Example workflow

How the system can operate.

Final production logic is always defined around the customer’s actual process and acceptance criteria.

  1. 01 Answer inbound call
  2. 02 Provide approved business information
  3. 03 Collect caller details
  4. 04 Ask qualification questions
  5. 05 Book an appointment when appropriate
  6. 06 Transfer urgent calls when configured
  7. 07 Generate call summary
  8. 08 Update the business system
Integration layer

Systems this workflow can connect with.

01

Telephone providers

Connection depends on available APIs, permissions or supported integration methods.

02

Calendars

Connection depends on available APIs, permissions or supported integration methods.

03

CRM systems

Connection depends on available APIs, permissions or supported integration methods.

04

Email

Connection depends on available APIs, permissions or supported integration methods.

05

Webhooks

Connection depends on available APIs, permissions or supported integration methods.

06

Business databases

Connection depends on available APIs, permissions or supported integration methods.

Starting point

AI Receptionist

From £2,500

Final pricing depends on the agreed workflow, systems and acceptance criteria.

Implementation

Typical timeframe

Typically 5–15 working days depending on call logic

Third-party costs

Running costs

Customer pays any required third-party software, telephone, messaging or API costs.

Scope

Defined delivery

New features or changed requirements outside the agreed scope are priced separately.

Risks and limitations

What needs to be considered.

01

Telephone and AI usage costs are paid by the customer.

02

Call recording must follow applicable laws and consent requirements.

03

Complex or sensitive calls may require immediate human transfer.

Ready to automate?

Turn repetitive work into a system that keeps moving.

Show us the process that slows your business down and we’ll explore how automation could improve it.