Automation service

Lead Response and Qualification

Respond to new enquiries quickly, collect key information and identify which prospects are ready for human follow-up.

Operational problem

What this automation is designed to solve.

Businesses often lose opportunities because new enquiries are answered slowly, inconsistently or without enough qualification information.

Best suited for
  • Businesses receiving regular website enquiries
  • Sales teams handling inbound leads
  • Businesses receiving social-media enquiries
  • Appointment-based companies
Example workflow

How the system can operate.

Final production logic is always defined around the customer’s actual process and acceptance criteria.

  1. 01 Receive a new enquiry
  2. 02 Send an immediate acknowledgement
  3. 03 Ask qualification questions
  4. 04 Validate required customer information
  5. 05 Classify the enquiry
  6. 06 Create or update the CRM record
  7. 07 Notify the appropriate team member
  8. 08 Trigger follow-up or booking
Integration layer

Systems this workflow can connect with.

01

Website forms

Connection depends on available APIs, permissions or supported integration methods.

02

Email

Connection depends on available APIs, permissions or supported integration methods.

03

CRM systems

Connection depends on available APIs, permissions or supported integration methods.

04

Google Sheets

Connection depends on available APIs, permissions or supported integration methods.

05

Calendars

Connection depends on available APIs, permissions or supported integration methods.

06

Messaging platforms

Connection depends on available APIs, permissions or supported integration methods.

Starting point

Lead Response and Qualification

From £750

Final pricing depends on the agreed workflow, systems and acceptance criteria.

Implementation

Typical timeframe

Typically 3–7 working days for a defined workflow

Third-party costs

Running costs

Customer pays any required third-party software, telephone, messaging or API costs.

Scope

Defined delivery

New features or changed requirements outside the agreed scope are priced separately.

Risks and limitations

What needs to be considered.

01

Automation quality depends on clearly defined qualification rules.

02

Complex enquiries may still require human review.

03

Third-party software limits can affect available integrations.

Ready to automate?

Turn repetitive work into a system that keeps moving.

Show us the process that slows your business down and we’ll explore how automation could improve it.