Automation service

Missed-Call Recovery

Automatically follow up with missed callers and turn unanswered calls into recoverable enquiries.

Operational problem

What this automation is designed to solve.

A missed telephone call can become a lost lead when nobody follows up quickly.

Best suited for
  • Home-service businesses
  • Trades
  • Property businesses
  • Appointment-based businesses
Example workflow

How the system can operate.

Final production logic is always defined around the customer’s actual process and acceptance criteria.

  1. 01 Detect missed call
  2. 02 Create enquiry record
  3. 03 Send follow-up message
  4. 04 Collect customer requirement
  5. 05 Qualify enquiry
  6. 06 Offer booking options
  7. 07 Notify staff
Integration layer

Systems this workflow can connect with.

01

Telephone systems

Connection depends on available APIs, permissions or supported integration methods.

02

SMS providers

Connection depends on available APIs, permissions or supported integration methods.

03

Email

Connection depends on available APIs, permissions or supported integration methods.

04

CRM systems

Connection depends on available APIs, permissions or supported integration methods.

05

Calendars

Connection depends on available APIs, permissions or supported integration methods.

Starting point

Missed-Call Recovery

From £750

Final pricing depends on the agreed workflow, systems and acceptance criteria.

Implementation

Typical timeframe

Typically 3–7 working days

Third-party costs

Running costs

Customer pays any required third-party software, telephone, messaging or API costs.

Scope

Defined delivery

New features or changed requirements outside the agreed scope are priced separately.

Risks and limitations

What needs to be considered.

01

Requires access to suitable call-event data.

02

Messaging costs may apply through the customer's provider.

03

Consent and marketing rules must be respected.

Ready to automate?

Turn repetitive work into a system that keeps moving.

Show us the process that slows your business down and we’ll explore how automation could improve it.